Muye Science and Technology ordered a large quantities of commercial computer from Hasee directly, specifically is used to provide to various business uses, particularly cost low small slightly individual operator. 牧野科技直接从神舟订购了一大批商用电脑,专门用来提供给各商家使用,尤其是成本较低的小微个体户。 The Li Mu's idea is, all business first use free for three months, reason that must free with these three months, mainly to let the merchant can test Ele.me of no threshold. 李牧的想法是,所有商家先免费用三个月,之所以要免费用这三个月的时间,主要就是为了让商户可以无门槛的试用饿了么。 Three months later, the business realized that the Ele.me increase in income ability, naturally can choose to continue to cooperate, at this time, they can choose to rent the computer and thermo-sensitive paper printer that Ele.me provides, or purchases. 三个月之后,商家意识到饿了么的增收能力,自然会选择继续合作,这时候,他们就可以选择租用饿了么提供的电脑、热敏纸打印机,或者自行购置。 If the business rents, then the rent was equal to that a Ele.me creating income channel, can bind at least the cost of hardware investment. 如果商家租用,那么租金就等于是饿了么的一条创收渠道,起码可以把硬件投入的成本裹回来。 If the business gives up renting and choosing purchases is unimportant, after these computer equipment Ele.me recycle, but can also continue to defer to this pattern, sends to the new cooperation business, or sinks to the small first-level city simply. 如果商家放弃租用、选择自行购置也不要紧,这些电脑设备饿了么回收之后,还可以继续按照这种模式,派给新合作商家,或者干脆下沉到小一级的城市去。 For example this year's Yanjing may eliminate the next several thousand second-hand commercial computers, this batch of computers nearby transmit to the major cities of Hebei province directly, in this case, the transportation cost is also very low, can the interior digest with Taobao Logistics. 比如今年燕京或许会淘汰下几千台二手商用电脑,这批电脑直接就近发送到冀省的各大城市,这样的话,运输成本也很低,用淘宝物流就可以内部消化。 Li Mu wants to let on Hasee directly several sets of pure mercantile aeroplane, is the integrated player that the later generation hotel and cafe point list settlement uses, this type of machine does not request to the hardware high, making is not difficult. 李牧原本是想直接让神舟上几套纯粹的商用机,也就是后世饭店、咖啡厅点单结算用的一体机,这种机器对硬件要求不高,制造起来也不算难。 However industrial design plan most repugnant is the industrial design and operates the mold, this flow cost high actually indifferent, mainly loses the time. 不过工业设计方案最讨厌的就是工业设计与开模具,这个流程的成本高其实无所谓,主要是耽误时间。 Therefore Li Mu on first ordinary computer has a look at the effect simply, simultaneously makes Hasee start is Ele.me does one set of commercial computer mold specially, then batch production. 所以李牧干脆先上普通电脑看看效果,同时让神舟开始专门为饿了么搞一套商用电脑模具,然后批量投产。 The boss in Chuandu Noodle restaurant, after the professional training of Ele.me, has been familiar with the operation of ordering client side, he to the reporter reported that Ele.me to the additional income that oneself bring, while non-stop confirmed in front of the computer orders. 川都面馆的老板,经过饿了么的专业培训,已经对接单客户端的操作了如指掌,他一边向记者介绍饿了么给自己带来的附加收益,一边不停的在电脑前确认接单。 The reporter sees him to be glad to grin with ear to ear, cannot bear ask: „Noon is the dining peak, should your business be very good?” 记者见他乐得合不拢嘴,忍不住问:“中午是用餐高峰期,您的生意应该很不错吧？” The shop boss said earnestly: „Order was higher than noon yesterday, has met about 40 lists by the present, according to this speed, broke through 80 not to have the issue at noon only!” 店老板认真的说:“订单数量比昨天中午高多了,到现在已经接了将近四十单了,照这个速度,中午突破八十单都没问题！” Saying, his say/way looking pensive: „I thought that possibly is the Ele.me user in the rapid growth, yesterday was First Day gets online, the volume of users were possibly less, but starts to increase today massively.” 说着,他若有所思的道:“我觉得可能是饿了么的用户在快速增长,昨天是第一天上线,用户量可能少一些,但今天就开始大量增加了。” The shop boss analyzes right. 店老板分析的没错。 Yesterday's Ele.me got online the trial water, moreover hit a type to the outside world, pushed out own pattern. 昨天的饿了么只是上线试水,另外向外界打个样,将自己的模式推出去。 Some yesterday's propaganda and report, the volume of users obtained the huge promotion today. 有了昨天的宣传以及报道,用户量在今天得到了巨大的提升。 At this time, is responsible for Driver receiving the order for Wang Xiaolong delivers meal, told the reporter: „That, reporter comrade, I must give the customer to deliver the meal.” 此时,负责为王小龙送餐的骑手已经接到订单,对记者说:“那个,记者同志,我得去给客户送餐了。” Reporter hastily said: „We go with you together.” 记者急忙说:“我们跟您一起去。” Reporter one line comes out with Driver, Driver cross sat on the Ele.me specially custom-made electric car, the reporter seated in the car(riage) with the racket. 记者一行与骑手一齐出来,骑手跨坐在了饿了么专门定制的电动车上,记者则坐进车里跟拍。 From the beginning the reporter can also be able to follow, but quick because then the traffic condition is not so smooth, was more flung by Driver is farther. 一开始记者还能跟得上,但很快便因为交通状况不那么顺畅,被骑手越甩越远。 Is good because of Chuandu Noodle restaurant from the building that Wang Xiaolong goes to work not far, the camera of reporter can also catch the Driver form by far, with not losing. 好在川都面馆距离王小龙上班的大厦没多远,记者的摄像机远远还能捕捉到骑手的身影,没有跟丢。 After Driver to building, locked car(riage) then hastily to enter the building elevator lobby, the reporter also when Driver and other elevators pursued. 骑手到了大厦之后,锁好车便急忙进了大厦电梯厅,记者也在骑手等电梯的时候追了上来。 When Driver quickly to Wang Xiaolong company entrance time, he calls Wang Xiaolong, opens the mouth to say with the specialized words technique that Ele.me trains: „Hello, is Mr. king? I am Ele.me deliver meal Driver, your meal has delivered, please take to the company entrance.” 待骑手快到王小龙公司门口的时候,他给王小龙打了个电话,用饿了么培训的专业话术开口道:“您好,请问是王先生吗？我是饿了么送餐骑手,您的餐已送达,请您到公司门口取一下。” Made the telephone call, the person also arrived at the company entrance. 挂了电话,人也到了公司门口。 Inside to patting Wang Xiaolong's reporter said with amazement: „Altogether used for 15 minutes to deliver, only used half of commitment time.” 里面跟拍王小龙的记者惊讶的说:“一共才用了十五分钟就送到了,只用了承诺时间的一半。” Wang Xiaolong sets out to take the meal, simultaneously told the reporter: „I thought that their operating efficiencies are very high, but after and other volumes of users are bigger, does not know that can guarantee such efficiency.” 王小龙起身取餐,同时对记者说:“我觉得他们的运转效率很高,不过等用户量更大之后,就不知道能不能保证这样的效率了。” Wang Xiaolong goes out takes the meal, two groups of reporters also joined forces shortly, later continued with patting own interviewee respectively. 王小龙出门取餐,两拨记者也短暂会师到了一起,随后又各自继续跟拍自己的采访对象。 Here, Wang Xiaolong takes the starter to return to the company, ate in own location, another side, Ele.me Driver and other elevators, the order message that while through the cell phone, sends to the Ele.me official replied a number 1. 这边,王小龙拿着餐点回到公司,在自己的工位上吃了起来,另一边,饿了么骑手一边等电梯,一边通过手机,给饿了么官方发来的订单短信回复了一个数字一。 The reporter asked him: „Master, what meaning replying is 1?” 记者问他:“师傅,回复一是什么意思呢？” The master said: „Replying 1 is to tell system, I have completed this list, can receive a list.” 师傅说:“回复一就是告诉系统,我已经完成了这一单,可以接下一单了。” The reporter also asked: „Should that daily message expense not be low?” 记者又问:“那每天的短信费用应该不低吧？” The master smiles, said: „Cell phone is the company sends, the phone bill does not need us to disburse money, the company makes us feel relieved with well.” 师傅憨厚一笑,说:“手机是公司发的,话费也不用我们出钱,公司让我们放心用就好。” At this time, his cell phone received a Ele.me official information: „Respectable Master Driver hello, sends the list for you now, the order content is: Goes to ‚Shaxian Snack Yuhong Road Shop’ to take the meal( restaurant serial number yj003121, escorts to Zhongguancun branch letter/believes undertaking campus C place 409 th, order number 401299832, confirmed that orders please reply 1, the order retains for one minute for you, refusing the order to reply 2, suspends ordering please reply 3 PayPal minute of numbers, for example: Needs to suspend ordering for one hour, please reply) 3 PayPal 60.” 这时,他的手机收到一条饿了么官方信息:“尊敬的骑手师傅您好,现在为您派单,订单内容为:前往‘沙县小吃育红路口店’取餐(餐厅编号yj003121,送往中关村科信创业园区c座409号,订单号401299832,确认接单请回复一,订单为您保留一分钟,拒绝订单请回复二,暂停接单请回复三#分钟数,例如:需要暂停接单一小时,请回复)三#60。” Reporter hastily also asked: „Master, was this system is starting to send only?” 记者急忙又问:“师傅,这就是系统在开始派单了吧？” „Right.” The master nods, said: „I confirmed that an order finished, system will distribute the new order to me, you looked, this order had locked for me, I must meet this list, so long as returns to 1.” “对。”师傅点点头,说:“我确认上一个订单结束,系统就会给我派发新的订单,你看,这个订单已经为我锁定了,我要接这单,只要回个一就可以。” The reporter said: „But on this does not have the user information, how do you deliver when the time comes?” 记者说:“可是这上面也没有用户信息啊,您到时候怎么送？” The master said: „Replies 1 confirmation to order, system will send the user information to me, the words that does not order, cannot see the user information, the company said that this is to protect the guest privacy.” 师傅说:“回复一确认接单,系统就会把用户信息发送给我,不接单的话,是看不到用户信息的,公司说这是为了保护客人隐私。” Saying, the master has replied 1, confirmed orders. 说着,师傅已经回复了一,确认接单。 After several seconds of type, the cell phone receives an information: Respectable Master Driver, you had hello confirmed that receives to deliver the order number is 401299832 orders, the addressee is Miss Chen, contact details: 1390100 xxxx, goes to ‚Shaxian Snack Yuhong Road Shop’ to take the meal, rides the line to observe the traffic rules and attention security. ” 几秒种后,手机又收到一条信息:尊敬的骑手师傅您好,您已确认承送订单号为401299832的订单,收件人为陈小姐,联系方式:1390100xxxx,前往‘沙县小吃育红路口店’取餐,骑行请遵守交规、注意安全。” The master takes a step to enter the elevator, simultaneously hands in front of the cell phone the reporter, said: „You looked, I have confirmed now ordered.” 师傅迈步走进电梯,同时把手机递到记者面前,说:“你看,我现在已经确认接单了。” The reporter carefully read the message, said with amazement: „The message expression of your company also really has the humane solicitude very much!” 记者仔细看了短信,惊讶的说:“您公司的短信措辞还真是很有人文关怀！” Master said with a laugh: „I do not know that anything is the humane solicitude, but receives message looks at is very enjoyable each time.” 师傅笑着说:“我不知道啥是人文关怀,不过每次接到短信看着都很舒心。” The reporter asked: „Can you then run this order?” 记者问:“那您接下来就要跑这个订单了吧？” „Right.” The master nods, said: „Then must go to this Shaxian snack.” “对。”师傅点点头,说:“接下来就要去这个沙县小吃。” Reporter's curious asking: „Can you record to be clear about so many hotels within your service portfolio? What to do if you don't know the position?” 记者好奇的问:“您能记清楚您服务范围内的这么多饭店吗？如果您不知道位置怎么办？” This truly does not have intelligence machine one of the biggest drawbacks, Driver is unable real-time through the cell phone examination map, simultaneously his coordinates is unable real-time to pass to the clouds, presents to the user. 这确实也是没有智能机的一个最大弊端之一,骑手无法实时通过手机查看地图,同时他的坐标也无法实时同传到云端、呈现给用户。 However this does not have the matter of means that Li Mu also to each of them an intelligence machine, but behind this is a huge project, not only need research and develop system, research and development hardware, but must have custom-made the software, meanwhile needs enough to stabilize the fast network transmission, but, but also needs one set of mature digital map data. 不过这也是没办法的事情,李牧也想给他们每人一台智能机,但是这背后是一个巨大的工程,不但要研发系统,研发硬件,还要定制软件,同时还需要足够稳定快速的网络传输,而且,还需要一套成熟的数字地图数据。 Solution these issues that at present very good way has not reached one's goal instantly, can allocate only to Driver, is an ordinary blue screen cell phone, therefore Li Mu can do, was makes the team be Driver had custom-made a itself/Ben „restaurant map”. 眼下没有很好的办法一步到位的解决这些问题,唯一能配发给骑手的,就是一台普通的蓝屏手机,所以李牧能做的,就是让团队为骑手定制了一本“餐厅地图”。 At this time, delivered meal Driver also pulled out that from the pocket „restaurant map”, said: „This above has from the serial number is the detailed positions as well as contact details of all restaurants yj000001 starts, if I do not know that which this shop, can act according to the restaurant serial number that in the message provides, searches in this above, can find the concrete door plate as well as nearby landmark reminds, if this could not find, can telephone to consult to the restaurant.” 这时,送餐的骑手也从口袋里掏出了那本“餐厅地图”,说:“这上面有从编号为yj000001开始的所有餐厅的详细位置以及联系方式,如果我不知道这家店在哪,就可以根据短信上提供的餐厅编号,在这上面查找一下,就能找到具体的门牌号以及附近的标志性建筑提醒,如果这样还找不到,可以给餐厅打电话咨询。” The reporter received the pamphlet, discovered that this type of palm of the hand big pamphlet, is not that type binds the good book, but is a dismantable activity book. 记者接过小本,发现这种巴掌大的小本,不是那种装订好的本子,而是一个可拆卸的活动册。 Each paper of book, is drills, is fixed through the buckle, the buckle can open, the relaxedness can take alone inside each paper. 本子的每一张纸,都是打孔的,通过卡扣固定,卡扣可以打开,轻轻松松就能把里面每一张纸都单独拿出来。 Reporter's curious asking: „Right . If there is a new alliance restaurant, what to do this above doesn't have the information should?” 记者好奇的问:“对了,.如果有新加盟的餐厅,这上面没有信息该怎么办？” The master said with a smile: „Some company considerations, we every morning to service station registration time, the company will print to us added the restaurant information newly the card, we put to be OK.” 师傅笑道:“公司都有考虑,我们每天早上到服务站签到的时候,公司会给我们印刷了新加入餐厅信息的卡片,我们放进来就可以了。” Nod of reporter suddenly realize, said: „Your company considers also is really thoughtful.” 记者恍然大悟的点了点头,说:“您公司考虑的还真是周道。” „Right.” Master said with a laugh: „Company looks after few that our book read, therefore all were the simple operations, you looked that all confirmation messages only needed us to reply the digit and symbol that's alright, our many Driver not Pinyin, if returned to the writing a little to be difficult, returning to the digit was too simple, everybody can, three -year-old child operate.” “对。”师傅笑着说:“公司照顾我们书读的少,所以一切都是简单操作,你看所有的确认短信都只需要我们回复数字和符号就行了,我们很多骑手都不会拼音,要是回文字还有点困难,回数字就太简单了,谁都会,三岁小孩都会操作。” At this time, the elevator arrived at a building, Driver to rush to time, had/left the office quickly, 这时候,电梯到达一楼,骑手为了赶时间,快步出了写字楼, The reporter runs, said in the parking place: „Master, loses your time embarrassed, we have the last issue.” 记者一路小跑,在停车处说:“师傅,不好意思耽误您一点时间,我们还有最后一个问题。” Master hastily asked: „Please say.” 师傅急忙问:“你请说。” The reporter asked: The bicycle that „you ride is also the company matches? I thought that it is electric, how long can continue voyage?” 记者问:“您骑的这辆车也是公司配的吧？我看它是电动的,能续航多久？” The master said: „I rode yesterday was running about 70 kilometers, prompted does not have the electricity quickly.” 师傅说:“我昨天骑着跑了七十公里左右吧,才提示快没电了。” The reporter also asked: „How without the electricity to solve? Can find a place to charge?” 记者又问:“没电了怎么解决呢？是不是要找个地方充电？” The master said: „Without the electricity returned to the service station, that side has the storage battery that imitates the electricity can trade directly, signs on exchanging, can run dozens kilometers, the service station has the chair to rest, if no order, does not want to run temporarily , can the system spiral spring message, for example I want to rest for three hours to order again, reply 3 PayPal 180, system will suspend my three hours of faction list, I can return to the service station to rest a meeting.” 师傅说:“没电了就回服务站,那边有充好电的电瓶可以直接换,签个字就换新的了,又能跑好几十公里,服务站有椅子可以休息,如果没什么订单、暂时不想跑了的话,也可以给系统发条短信,比如我想休息三个小时再接单,就回复一个三#180,系统就会暂停我三个小时派单,我就能回服务站休息一会。”