EG :: Volume #21

#2010: The major problem of labor cost


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King Zong, I thought that you have possibly neglected an important issue, that is the labor cost. The development of your running free logistics is the low base pay, the high salary, lets your running free logistics by the piece, emerged receiving of large quantities of ten thousand Yuan income to send.” “王总,我觉得你可能忽略了一个重要的问题,那就是人工成本。你们顺风物流的发展是低基本工资,高计件薪酬,让你们顺风物流,涌现了一大批万元收入的收派件员。” But China and US have very big difference, China you, so long as had the basic social security to be enough, the retirement and medical service, were unemployed three insurances, moreover defers to the base pay payment, payment quota very low.” “可是华夏与米国还是有着很大的不同,华夏这边你只要有基本的社保就足够了,养老、医疗、失业三个险种,而且是按照基本工资缴纳的,缴纳额度非常的低。” That side US different, they will certainly request to pay according to the overall income, and proportion of paying, is much higher than us, how do you safeguard the Company profit?” “米国那边不同,他们一定会要求按照整体收入来缴纳,并且缴纳的比例,比我们这边要高得多,你如何保障企业盈利?” The Li Shiqiang issue is very intense, because he had considered opens branch offices to the US, but investigated after the Wu Zhigang analysis, discovered that the China pattern, is unable to copy the US, the national condition of two countries differs very in a big way. 李世强的问题很尖锐,因为他曾经考虑过到米国开分公司,但是跟吴志刚分析调查了一番之后,发现华夏的模式,无法照搬到米国,两国的国情相差很大。 He very much wants to know now, if Wang Wei, how to solve this problem. 他现在很想知道,如果是王伟,会如何解决这个问题。 Li Shiqiang issue, is Feng Yu with Kirilenko most cared that receiving of US sends wages actually to solve, but the welfare benefit of that high quota, does not do well to make them not make any money. 李世强的问题,也是冯宇基里连科最关心的,米国的收派件员工资倒是可以解决,但是那高额的福利待遇,弄不好就让他们根本赚不到什么钱。 Only if you have perfect logistics channel, can the effective cost reduction. But exactly these, are they are short. 除非你有完善的物流渠道,可以有效的降低成本。而这些,恰好是他们所欠缺的。 Wang Wei as if early has the idea, direct replied fast: This point very can be solved, our charges will be higher, because our services will be better.” 王伟对此似乎早有想法,直接快速回答:“这一点很好解决,我们的收费会更高,因为我们的服务会更好。” the ups package express is the world first, their charges are quite high, the grade of service is also good, has the most perfect logistics channel, has included the transnational and interstate logistics. ups的包裹速递是全球第一的,他们的收费就比较高,服务质量也非常好,同时也拥有最为完善的物流渠道,包括了跨国、跨州物流。 I investigate, US that side many person have not liked the express package , because they, when express delivers the package, they are going generally also to work, in family|home nobody.” “我做过调查,米国那边很多人不喜欢快递包裹,是因为他们在快递员送包裹的时候,他们一般也都在是上班,家里没人。” Then express has several choices, the first type throws the package in the courtyard, like this wraps simply has not received and signed , after inside thing damage or the package simply lose, express Corporation must compensate.” “那么快递员有几种选择,第一种是将包裹丢在院子里,这样包裹根本没有签收,里面的东西损坏或者包裹干脆丢失后,快递公司就必须赔偿。” „The second choice, waits to the family|home in some people time delivers again, such express has to the overtime work, few like working overtime personally in the evening, particularly express, these express may choose in the weekend delivers the package, made many people receive to wrap late for several days.” “第二种选择,等到家里有人的时候再送,这样快递员就不得不加班工作,没有几个人喜欢晚上加班,尤其是快递,那些快递员或许会选择在周末送包裹,也就让许多人收包裹晚了好几天。” However we, then can provide the third choice, that establishes an organization of similar post office in a community, informing the customer to bring on oneself to here express, similarly can unpack the approval signature face to face, moreover enables the customer the earliest possible time to attain the package.” “而我们,则可以提供第三种选择,那就是在一个社区建立一个类似邮局的机构,通知客户到这里自取快递,同样可以当面拆包验收签字,而且还让客户可以第一时间拿到包裹。” Feng Yu eye one bright, in his mind Riima braves a noun new military recruits relay station! 冯宇眼睛一亮,他脑海里马上冒出来一个名词菜鸟驿站! This was not Ma Yun afterward made that relay station, has not thought Wang Wei has thought now. If so, then many issues truly can be easily solved, even this relay station can also receive on another's behalf other express Corporation packages, perhaps will make money compared with the pure logistics. 这不就是马运后来弄得那个驿站么,没想到王伟现在已经想到了。如果是这样的话,那么许多问题确实可以迎刃而解,甚至这个驿站还可以代收其他快递公司的包裹,说不定会比单纯的物流更赚钱。 The fund that as the matter stands, they must invest must be many much, the place of each relay station cannot be too small, but also wants several staff, and drive time of staff must exceed the normal operating time, because must wait for many people to get off work to take the package. 只是这样一来,他们要投资的资金就要多了不少,每一个驿站的地方不能太小,还要有几个工作人员,且工作人员的上下班时间要超过正常的工作时间,因为要等许多人下班来取包裹啊。 Moreover must hire many people, this inside advantages also simultaneously exist. 而且还要多雇佣不少人,这里面利弊也是同时存在的。 , on the one hand the malpractice is the cost and disbursement must increase much, advantageous can with US Government negotiate again, we gave your American to increase many employment opportunities, then should enjoy some preferential policies, for example reduction of tax anything. 弊端就是成本和支出都要增加不少,有利的一方面就是可以跟米国政斧再次谈判,我们给你们米国人增加了更多的就业机会,那么就应该享受一些优惠政策,比如税收减免什么的。 Li Shiqiang, Wu Zhigang and the others show the look that is interested, simultaneously admires to Wang Wei. They have also seen the post office, even Li Shiqiang once went to work in the post and telecommunications office, can't they think of this means? 李世强吴志刚等人都露出感兴趣的神色,同时对王伟佩服不已。他们也见过邮局,甚至李世强曾经就是在邮电所上班呢,他们怎么就想不到这个办法? Had this organization, our income will increase. Because our grades of service are better, then we can charge a higher fee. Although that side US cost is high, but to us is not the difficult problem.” “有了这个机构,我们的收入会增加很多。因为我们的服务质量更好,那么我们就可以收取更高的费用。所以虽然米国那边的成本高,但对我们来说并不是什么难题。” Feng Yu thinks to ask: The safe welfare that we pay can , etc. emulate with ups? Moreover a little must talk clearly with you first, we must hire the American, simultaneously must take the harbor stevedore as the first condition.” 冯宇想了想问道:“我们缴纳的保险福利等是否要与ups等看齐?而且还有一点要跟你们先说清楚,我们要雇佣米国人,同时要以港口码头工人为优先条件。” Harbor stevedore? 港口码头工人? Wang Wei brow wrinkled, these people were the strength very big fellows, they delivered the big-ticket item to be very appropriate, but delivered some light castings, did not have any superiority. 王伟眉头皱起来了,那些人都是力气很大的家伙,他们送大件很合适,但是送一些小件,就没什么优势了。 Moreover these strength big people, have not good custom, that is to express likes throwing, was not careful, wraps inside thing possibly to damage. 而且这些力气大的人,很多都有不太好的习惯,那就是对快递喜欢扔,一个不小心,包裹里面的东西可能就损坏了。 If wraps time of inside thing in arriving at the customer hand is to damage, then express Corporation must compensate according to the agreement, wants the double compensations, but also has caused not the small damage to the Corporation brand prestige. 如果包裹里面的东西在到客户手中时候是损坏的,那么快递公司是要按照约定赔偿的,很多还都是要双倍赔偿,还对公司的品牌声誉造成了不小的损伤。 It seems like must with insuring Corporation cooperates, he remembers that Feng Yu has invested the bank industry in the US, below also has safe class Corporation. Moreover each receives to send to pay the accident insurance, otherwise receives to send to have any accident at work, cannot their Corporation compensate. 看来还要与保险公司合作,他记得冯宇在米国投资了银行业,下面也有保险类的公司。而且每个收派件员都要缴纳意外险,否则收派件员在工作时发生任何意外,还不都得他们公司来赔偿啊。 Such calculates, each receives to send a safe disbursement is not the small number, if adding on the rainy day subsidy, the gale day subsidy, the snow day subsidy, the high-temperature subsidy, the cold subsidy and so on subsidies in all kinds of names, the cost will be higher. 这么计算下来,每一个收派件员的保险支出就不是小数目,如果在加上雨天补贴、大风天补贴、雪天补贴、高温补贴、寒冷补贴等等各种名目的补贴,成本就会更高。 Wang Wei has consulted that side US related Company, knew existence of here trade union, knows that here will increase the income or the welfare benefit of worker with various names, even the US is engaged in the physical labor worker, compared with being engaged in the person of mental labor earns many. 王伟咨询过米国那边的相关企业,知道了这边工会的存在,也知道这边会以各种名目增加工人的收入或者福利待遇,甚至米国很多从事体力劳动的工人,比从事脑力劳动的人赚得还多。 Insurance and other welfare that we pay, definitely or compared with other logistics Company difference, even if the opposite party is the world first. Meanwhile we must highlight our characteristics, that is we delivers to be about, the service attitude to be better, even regarding receiving to send a clothing to have the strict demand.” “我们缴纳的保险等福利,肯定要不比其他物流企业差,哪怕对方是世界第一。同时我们还要突出我们的特点,那就是我们送件更快、服务态度更好,甚至对于收派件员的着装都有严格要求。” Same uniform, same vehicles, smiling service, price clear wait / etc.. 一样的制服,一样的车辆,微笑服务,价格清晰等等。 A little is very important, that is Amazon, easy many logistics to be free, is Corporation undertakes. You request our logistics charges to be high, the grade of service is good, this will enhance Amazon and easy the cost, may make them suffer loss, will they agree?” “还有一点很重要,那就是亚马孙、易呗很多物流都是免费的,也就是公司来承担。你要求我们的物流收费高,服务质量好,这样就会提高亚马孙和易呗的成本,就有可能让他们受到损失,他们会同意吗?” How Amazon expands at first, exempts the logistics fee, making many customers see the actual benefit. They will exempt the logistics fee, regarded one type to promote sales method/trick well, the effect also. 亚马孙最初是怎么扩张的,就是免物流费,让许多客户看到了实惠。他们将免物流费,当成了一种促销手段,效果还非常的不错。 This point I and easy that side to discuss with Amazon that found internal price that both sides can accept. Moreover we must start the latest sort to wrap the equipment, guarantee maximum efficiency, minimum cost.” “这一点我会跟亚马孙和易呗那边商量,找到一个双方都能接受的内部价格。而且我们要上马最新的分拣包裹设备,保证最高的效率,最低的成本。” Good, you thought clearly on the line, but deferred to our budget, the fund that this each invested was not the small number, did you, have the difficulty?” Feng Yu looks to Li Shiqiang and Wang Wei. “好,你想清楚了就行,不过按照我们的预算,这次我们每家投入的资金可不是小数目,你们俩,有困难吗?”冯宇看向李世强和王伟。
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