EG :: Volume #12

#1168: Industrial criterion( sought subscription)

These many ideas that „Chief Feng, which your comes. A your saying, probably the lodging service really was not so bad. Even if cannot compare the star-level hotel, besides spatial pattern, will not miss are too many.” “冯总,你哪儿来的这么多想法啊。你这么一说,好像住宿服务真的不算差啊。就算比不上星级酒店,除了空间格局以外,也不会差太多。” „These star-level hotels you have, the place, has an apartment greatly, what do other have? Isn't this hotel, to put it bluntly also the sleeping place? So long as we achieved high-quality service in this point on the line.” “那些星级酒店你也不是没住过,地方大一点,有个套间而已,其他有什么啊？这酒店,说白了还不是个睡觉的地方？我们只要在这一点做到优质服务就行了。” „After forming the scale, we purchased the consumption thing to be cheaper, the managed cost also to reduce, actually opened entertainment hotel cost-effective/worthwhile compared with before.” Zong Qingxian said with a smile. “形成规模之后,我们采购消耗用品更加便宜了,管理成本也能降低,其实比之前开招待酒店更加划算。”宗庆先笑着说道。 „Right, but in this room, but should also increase something. Un, turns head you to hit to Kameido Masao, he will tell you, in the room should increase anything. Remember, these are collect fees, moreover is more expensive than outside. Sells the thing more expensive like the train on, because the thing has delivered to you on hand.” “没错,不过这房间里,还应该增加一些东西。嗯,回头你打给龟田正雄,他会告诉你,房间里应该增加什么。记住,这些都是收费的,而且比外面要贵。就像火车上卖东西更贵一样,因为东西送到了你手边。” Feng Yu thinks, in the hotel must certainly have some life jackets and so on consumables, this aspect, Japan hotel development quickly is earlier, compared with the US that side good. 冯宇想了想,酒店里肯定要有一些安全套之类的消耗品,这方面,岛国酒店发展的更快更早,比米国那边都好。 „Was right, hotel, although does not have the dining room, but if guest in the evening hungry what to do?” “对了,还有酒店虽然没有餐厅,但如果客人晚上饿了怎么办？” „We do not have instant noodles anything in the hall bar.” Zong Qingxian is stunned, was not you said did not want the dining room? “我们在大厅吧台不是有方便面什么的么。”宗庆先愕然,不是你说不要餐厅的吗？ Feng Yu shakes the head: „Big evening, even greater part of the night, making them go downstairs to go shopping? Even if there is an elevator, sometimes they will also think conveniently, did not take a bath will think hungry. Therefore in the room must have eats, for example barreled Wahaha instant noodles, Taihua sausage, pickled mustard tuber and so on. Moreover in the room can also put our Wahaha pure water and drink, the beer wait / etc., these paste on the price tag, making the customer know, paid.” 冯宇摇摇头:“大晚上的,甚至大半夜的,让他们下楼买东西？即使有电梯,他们也会觉得不方便,有时候洗完澡才会觉得饿。所以房间里要有一些吃的,比如桶装的乐哈哈方便面,泰华火腿肠,榨菜之类的。而且房间里还可以放咱们乐哈哈的纯净水、饮料,还有啤酒等等,这些都贴上价签,让顾客知道,是有偿的。” Before entertainment guesthouse some of group had this class service, but more did not have, was these boarding house head does. Zong Qingxian has thought that this idea is really good, but can also make the Wahaha product many a marketing channel, although is not big, but better than nothing. 之前集团旗下的招待宾馆有的就有这类的服务,但更多的都没有,都是那些招待所负责人自己搞的。宗庆先想了一下,这个主意真不错,还能让乐哈哈的产品多了一个销售渠道,虽然不大,但聊胜于无啊。 „In room must have an electricity canteen, is Wind & Rain Brand automatic power failure that type. All rooms must have the air conditioning......” “房间里还要有一个电水壶,就是风雨牌的自动断电那种。所有房间都要有空调……” „And other, Chief Feng, can all rooms have the air conditioning? That many. Can't this use?” “等一下,冯总,所有房间都要有空调？那得多少台啊。这用不上吧？” „No, this can show our hotel dispositions, is the same with the television. Does not have the television, definitely is the pubs. The present hotel is joined to the ordinary small air conditioning, waits for the words of later newly-built hotel, can use the central air. Like a room 24 hours of hot water, bunk clean neat...... These must note.” “不,这能彰显我们的酒店配置,就跟电视一样。没有电视的,肯定都是小旅馆。现在的酒店都配上普通的小空调,等以后新建酒店的话,就可以用中央空调了。像房间24小时热水,床铺干净整洁……这些都要注意到。” „Ok, Chief Feng, turns head I to reorganize these requests, makes into our Happy Stay Inn hotel service standard.” “行,冯总,回头我把这些要求整理一下,弄成一个咱们悦来客栈的酒店服务标准。” „Not only the Happy Stay Inn services standard, we must make the services standard of quick hotel!” “不只是悦来客栈的服务标准,我们要做快捷酒店的服务标准！” Zong Qingxian is somewhat speechless, quick hotel, can make the standard? Also industrial criterion? 宗庆先有些无语,快捷酒店,也要弄标准？还行业标准？ Sees Zong Qingxian disdaining some expression, Feng Yu decided that carries on to educate to Zong Qingxian again. Cannot your present wing be hard, didn't listen to my dupe/sway? 看到宗庆先有些不屑的眼神,冯宇决定给宗庆先进行一下再教育。不能你现在翅膀硬了,就不听我忽悠了吧？ „Old Zong, you think how the Corporation rank does divide?” “老宗啊,你想想,公司等级是怎么划分的？” „Doesn't defer to the scale? That defers to the market value?” “不是按照规模吗？那是按照市值？” Feng Yu shakes the head: „It is not right. As soon as Corporation formulation standard. Like the Wind & Rain Electronics DVD industrial criterion, all people makes DVD, must defer to our standards. When we said the improvement, can improve, this is the Boss status. Like our Taihua Supermarket Group, our retail prices, is in disguised form made Corporation to stipulate respectively the cost standard, the cost was higher than our retail price, must be eliminated, therefore we can achieve in a big way.” 冯宇摇摇头:“都不对。一等公司制定标准。就像风雨电子的dvd行业标准,所有人做dvd,都得按照我们的标准来。什么时候我们说改进,才能改进,这就是老大的地位。就像我们泰华超市集团,我们的零售价,就是变相的给各制造公司规定了成本标准,成本高于我们零售价的,都要被淘汰,所以我们才能做到最大。” „Second-rate Corporation makes the brand, has Wahaha anything like Song River car, others approve only this brand, but we must follow others' standard. However the competitor, can promote the new brand., Establishes the treasure like the Lenovo group, is.” “二等公司才做品牌,就像松江汽车、还有乐哈哈什么的,别人认可的只这个品牌,可我们还要遵循别人的标准。但是竞争对手,可以推出新的品牌。像连想集团、建立宝等,都是这样。” „Third-class Corporation sells the product, sells the service. For example the television, provides the good post-sale repair service, that explained anything, explained that their televisions were easy. If television not easy bad, needs the post-sale service? Some products, did not have any brand from the start, sells also good, this kind of Company, resisted the profession risk the ability to miss.” “三等公司卖产品,卖服务。比如电视,提供良好的售后维修服务,那说明什么,说明他们的电视容易坏啊。要是电视不容易坏,需要售后维修吗？还有的产品,压根就没什么品牌,卖的还不错,这类企业,抵抗行业风险的能力就差了很多。” „Four and other Corporation, is worst, what sells is the price. In other words, they use inexpensive product to impact the market, needs the massive cheap labors. The product that produces, does not have any technique content, did not have what post-sale service. This kind of Company, anti- risk ability is extremely bad, some raw material price increase, possibly the product did not have the competitive power slightly, then Corporation may going out of business.” “四等公司,也就是最差的这种,卖的是价格。也就是说,他们用廉价的产品来冲击市场,需要大量的廉价劳动力。生产出来的产品,没什么技术含量,更没有什么售后服务了。这类企业,抗风险能力极差,稍微某一项原材料涨价了,可能产品就没竞争力了,然后公司就有可能倒闭。” „Simple, formulates standard, stemming from the leadership status, is equal to Corporation Executive. Makes the brand, is equal to department Manager, must do according to the standard request. Once above leadership has changed players, in other words the industrial criterion changed, must adapt. Makes the product and service, the suitable basic unit staff, how forever was others said how you did, call you toward east, you cannot toward the west. Sells the price, quite in the machine, must be controlled by the staff, you transfer the quick time, can make money, when one day, you transfer insufficient was quick, then very much may be eliminated!” “简单的来说,制定标准的,就是出于领导地位的,相当于公司老总。做品牌的,相当于部门经理,要按照标准的要求来做。一旦上面领导换人了,也就是说行业标准更改了,就要重新适应。做产品和服务的,就相当基层员工,永远是别人怎么说,你怎么做,叫你往东,你不能往西。卖价格的这种,就相当于机器,要受到员工的操控,你转得快的时候,就能赚钱,当有一天,你转的不够快了,那么就很有可能被淘汰！” „Now you said that our hotels can make the standard? We must make the services standard, the price standard and spatial arrangement standard wait / etc., must make others imitate us, this can guarantee the lead. Even can through raising the standard, limits other competitors to join. The average people want to make the chain-like quick hotel, don't they have the means disposable investment such fund? Only is each room has television and air conditioning, can block many people beside the threshold!” “现在你说,我们的酒店要不要做标准？我们要做服务标准、价格标准、空间布局标准等等,要让别人都来模仿我们,这样才能保证领先优势。甚至可以通过提高标准,来限制其他竞争对手加入。一般人想做连锁快捷酒店,他们可没办法一次性投入这么资金吧？光是每个房间有电视、空调,就能将很多人拦在门槛之外！” Zong Qingxian nod looking pensive, any profession, it seems like can have the standard. Such being the case, naturally wants to fight to work as the standard decision maker, but is not observing. 宗庆先若有所思的点点头,任何行业,看来都能有标准啊。既然如此,当然要争当标准的制定者,而不是遵守着。 „Was good, these standards, turn head to ask that much the opinion of Kameido Masao, Japan in the hotel industry development, is very good, particularly quick hotel. I reminded one, the quality of service personnel must guarantee, hotel certainly clean...... Right, but can also make some hour room, for guest momentary rest.” “行了,这些标准,回头多问问龟田正雄的意见,岛国在酒店业发展上,还是非常不错的,尤其是快捷酒店。我提醒一句,服务人员的素质一定要保证,还有酒店一定要干净……对了,还可以弄一些钟点房,供客人临时休息。” „Hour room? Momentary rest?” “钟点房？临时休息？” Feng Yu sighed, wears the one-track mind. 冯宇叹了口气,着死脑筋啊。 „You think, nearby the school, does not dare in extracurricular to stay overnight, um?” “你想想,学校附近的,不敢在校外留宿,嗯？” Feng Yu said is so straightforward, Zong Qingxian understood finally. He sighed, the present child, initially he looked like these student such big times, where dares. 冯宇说的这么直白,宗庆先终于是明白了。他不禁感叹,现在的孩子啊,当初他像这些学生这么大的时候,哪儿敢啊。 However changed mind he to think own daughter, the Zong Qingxian complexion big change, pulled out the telephone immediately: „Chief Feng, you and other, I telephone.” 不过转念他就想到了自己的女儿,宗庆先脸色大变,马上掏出电话:“冯总,你等一下,我打个电话。” Was saying, while walks outward. 一边说着,一边往外走。 Feng Yu shrugs, the back reveals one badly to smile. Look, adopted daughter is this is not good, always feared own cabbage arching by other pig. The son is good, if will arch the cabbage, the parents old were gratified! 冯宇耸耸肩,背后露出一个坏笑。看,养女儿的就是这点不好,总怕自家的白菜被别的猪给拱了。儿子多好啊,要是会拱白菜了,爹妈得老欣慰了！ ......( To be continued.) ……(未完待续。)
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