Chapter 288thatbreaks offwellpullsbreaks offpulls
第288章那就好好掰扯掰扯吧Zhouresolute felt the halo of systemstartsto work, howto selectto go, thisperson was so hot tempered, has not been educatedwhat's the matter.
周毅感觉是不是系统的光环又开始工作了,怎么点个外卖,这人都这么暴躁,是没有接受过教育还是怎么回事。Heonlyplannedmade the opposite partycompensatedozensto be similar, buthas a looknow, can thisright and wrongcompensate1000to be satisfactory?
原本他是只打算让对方赔个几十块就差不多了,但是现在看看,这位是非得赔一千块才满意?Strange, butis not strange, the opposite partyalwaysstipulatesto takethatplatform, went tothatto insureanythingbyoneself, but, thiswhyyourfoodhas problems, mustmakemego tothese.
奇怪,但也不奇怪,对方总是把那个平台规定拿出来,让自己去点那个保险什么的,但是,这凭什么你的饭出了问题,要让我自己去点那些呢。Has the platformyesright, food that butIbuyfromyourthere, nowhas problems, definitelylooks foryoudirectly.
有平台是没错,但我是从你那里买的食物,现在出了问题,肯定是直接找你呢。Thatpresentwhat to do, orfirstlooks for the smallbluecustomer service?
那现在怎么办,要不先找一下小蓝的客服?
But before had hadsimilarexperience, no matterdegree, flatteryellowalsoorissmallblue, the matter of itscustomer serviceinregardingstipulation, quick of processing.
可是之前有过类似的经验,不管是程度,还是阿黄亦或者是小蓝,其客服对于规定内的事,处理的都很快。For exampleyousuitgoingdeliveringslow, thatsimple, a traffic ticketgot down, givesyoufullmanyreduce many ticketwhile convenientagain.
比如伱投诉外卖员送的慢,那简单,一个罚单就下去了,顺便再给你一个满多少减多少的券。Does not need the platformto disburse moneyin any case, thisticket, makes the businesspayfinally.
反正又不用平台出钱,这个券,最后还是让商家买单的。
The finealsopunishedgoing, inside and outsidein the platformgainsdirectlyturns.
罚款也是罚了外卖员,里外里平台直接赚翻。Zhouresolutekillsregarding the previousbigdatain any casedoesripethatdid not regretgreatly,theseplatformsdothesedisgustingmatters, really should not be too many.
反正周毅对于上次大数据杀熟搞那么大一点都不后悔,就这些平台搞得这些恶心事,真的不要太多。What to doZhouinhesitates, finallyin the meantime, WeChatresounded the promptsound, takes upto come to see, discovered that somepeopleincrease the good friend, the noteisthatspicy hotpotshop.
周某人这边还在犹豫怎么办,结果就在此时,微信响起了提示音,拿起来看看,发现有人添加自己好友,备注是那个麻辣烫店。
Was this consciencediscovery?
诶,这是良心发现了?Zhouresoluteclicks on the determination, increases the opposite partygood friend, finallyhas not waited for the speech, the oppositesendsseveralscreenshots.
周毅点击确定,添加对方好友,结果还没等说话呢,对面就发过来好几张截图。Thisis anything, bringscuriously, Zhouresolutestartsto readthesescreenshots.
这又是什么东西,带着好奇,周毅开始看那些截图。Along withevendiscovered,thisshouldbedialogue between thatspicy hotpotbosses and smallbluecustom services.
随即便发现,这应该是那个麻辣烫老板和小蓝客服之间的对话。Therefore, oneselfhave not goneto look for the customer service, did the opposite partyfirstlook for the customer service?
所以,自己还没去找客服呢,对方先去找客服了?Talkedto readcompletelythatscreenshot,was very simple, wasthatboss and customer servicesaid that suedhim!
将那截图对话全部看完,很简单,就是那老板和客服说投诉他!Isright, the bossfirstsuedhimdirectly, the beforehandthatthreetimes of compensationsreallystimulatedtohimprobably, firststartedwith the customer servicesuit.
是的没错,那老板直接先投诉他了,之前的那个三倍赔偿好像真的刺激到他了,以至于先开始和客服投诉。Said that issomecustomersdiscoversinnowfood the fly, thentookthreetimes of compensationswithhim.
说是现在有客户发现食物中出了苍蝇,然后和他要三倍赔偿。
The answer of thatcustomer serviceis, yourun intosuchcustomer, makeshe himselfrelatewith the consumercustomer service.
那个客服的答复就是,您遇到这样的顾客,就让他自己跟消费者客服联系吧。Heremustexplain, the shop ownercustomer service and consumercustomer serviceare different.
这里就要说明,店家客服和消费者客服是不一样的。
The words of thatcustomer servicewere saying, if the opposite partyis not willingto acceptto feel relievedto eat the insurance, thatmakeshimlook forconsumerherecustomer service.
那个客服的话就是在说,如果对方不愿意接受放心吃保险,那就让他去找消费者这边的客服。Firstdid not sayother, thisscreenshotmakesZhoufeel that directly the angera littlerises, thismeaningwants saying that youlook for the customer servicecasually, does not have the resultin any case!
先不说别的,这截图直接就让周某人感觉火气有点上升,这意思就是想说,你随便去找客服,反正没结果!Afterwards, thatbosssent in a voice.
完了之后,那个老板又发来了一条语音。„Yourselflooked that thismatterandIhad not related, youdo not go to the pointto feel relievedto eat the insurance, thatisyour ownmatter.”
“你自己看吧,这件事和我没关系了,你不去点放心吃保险,那是你自己的事。”Whatthing? Zhouresolutenow is a little speechless, is I have the issueis you have the issue, said that after opposite partywas used to have the problem, makesconsumersolvethrough the insurance?
啥玩意?周毅现在都有点无语了,是我有问题还是你有问题,还是说对方习惯了出现问题后让消费者自己通过保险来解决?To be honest, Zhouresoluteisdislikedtroublesomedoes not want, but since this, that...... sues.
说实话,原本呢周毅是嫌麻烦不想点,但既然这样,那就……投诉走起呗。Nowmanyplatformspromotethis and thatinsurance, telling the facts, thisis a goodthing.
现在很多平台都推出了这样那样的保险,实话实说,这是个好东西。Hadanyproblem, naturallyhad the insurance company.
出现任何问题了,自然有保险公司在。However, theyforgot a matterprobably, having the problemmustlook for the insurance, shouldbeyoulooks for the insurance, becauseanother sideis a consumer.
但是,他们好像忘了一件事,出现问题要找保险,也应该是你们来找保险吧,因为另一边是消费者。Eventhisprocessis simple, will still be you do, what the consumerthat sidewantsis the directcompensation!
就算是这个过程再简单,也应该是你们来做的,消费者那边要的是直接赔偿!Butslowly, becauseeveryoneis thinking„considers as finishedis not easy”, thereforehad the problemto maketo insuretheseon own initiative, makingpeoplethink that thismattershouldmanage!
可是慢慢的,因为大家都想着“算了都不容易”,所以出现问题了都主动去弄保险这些,让人都觉得这事就应该这么办!Moreoverinsures to compensatemany, thisreallydid not say, will beis equivalentshouldreduceby the amount of lawcompensationdirectly.
而且保险能赔多少,这个真的不好说,更是相当于将原本应该按照法律规定赔偿的数额直接降低了。Originallyaccording toZhouresolutetemperament, thislittle whilehealreadyincourt, butlivedrecentlyis too easy and comfortable, therefore is really disinclined the runningcourt.
原本按照周毅的脾气,这会儿他已经在法院了,但是最近生活太安逸,所以实在懒得跑法院。Even the supervisory departmentis disinclinedto run, thereforethinks,found a 12315scriptinWeChat, then conducted the suit above.
甚至连监管部门都懒得跑,所以想了想,在微信里找到了一个12315的小程序,然后在上面进行了投诉。
The evidence of suitis the picture that beforeshot.
投诉的证据就是之前拍的照片。
The coreviewpointis, Iate the flyinfood, but the businessonlyagreedreassurance that the platformstipulatedate the insuranceadjustment, Iwantto conduct the claimactuallyto be rejectedaccording to the amount that the food safety law stipulated that expressed that onlyacknowledgedwent the platformrule, andalsosuedmylegitimatedemandto the customer service.
核心观点就是,我在食物里吃出了苍蝇,但是商家只同意平台规定的放心吃保险进行理赔,我想根据食品安全法规定的数额进行索赔却被拒绝,表示只承认外卖平台规则,并且还向客服投诉我的合法诉求。Thenwashisdemand, according totentimescompensated, because ofless than1000Yuan, must therefore calculateaccording to1000Yuan!
然后就是他的诉求了,按照十倍来赔偿,因为不足一千元,所以要按照一千元来计算!Sued, finished up.
投诉了,完事。Thisismanypeopleafter the method that coming across the issuecanuse, the onlinesuit, oris the telephone complaint.
这就是很多人在遇到问题后都会采用的手段,网上投诉,或者是电话投诉。As a rule, suchcarriesbigpile of materialevidenceto runto go to the scenewithZhouto suedirectly, thatisreallyfew.
通常来说,和周某人那样拎着一大堆材料证据直接跑去现场投诉的,那是真的少。
After Zhouresolutesued, has not managedagain, thisonlinesuit, the time of processing will be quite unsurprisingly long.
周毅投诉了之后也就没再管了,不出意外,这种网上投诉,处理的时间会比较长。Hethis period of timeandsideDazhuangZhouCainiaocrossestogethernatural, reallydoes not wantto be affected the mood.
他这段时间和方大状周菜鸟一起过得很潇洒,实在不想被影响心情。Moreoverregardingsuchsituation, howhedoes not wanttooearnest, onlinesuit, meaning, makingthatbossacceptto educateon the line.
而且对于这样的情况,他也不想太怎么较真,网上投诉一下,意思一下,让那个老板接受一下教育就行了。Zhoustarted the life of leading a befuddled life as if drunk or dreaming, thisweatherslowlyhas transferredcoolly, according to the normal condition, Jingzhoumuststart the heating.
周某人又开始了醉生梦死的生活,这慢慢的天气已经转凉,按照正常情况,京州要开始供暖了。
The heating, regarding the northern areais the important matter in important matter!
供暖,对于北方地区来说是大事中的大事!Warm airthing, only thenhas used the talentknows that crisp, butwas cold the southtowinterthatshare, canmake the personsoulparalysis.
暖气这东西,只有用过的才会知道到底有多爽,而南方到了冬天那股子冷,能让人灵魂麻痹。This yearmoves, thereforeZhouresoluteplanned that andGrandmawillowasks, lookedhowthisheating feehands over, as well asold timesheatingsituationhow.
今年搬进来的,所以周毅打算去和柳奶奶问问,看这个取暖费怎么交,以及往年的供暖情况如何。Tidied up, was preparingto go out, finally the cell phonemade a sound, put throughonehear, the opposite partysaid that was the smallbluecustomer service.
收拾好了,正准备出门,结果手机响了,接通一听,对方自称是小蓝的客服。Saidbecausehesued, thereforetheytelephoneto solve the problem.
说因为他投诉了,所以他们打电话过来解决一下问题。„Thatmister, thiswe can only saywithyou,ourplatformhas the stipulation, having problems is to compensateaccording to the insurance, yourso-calledtentimes of reclamations, thisreallydoes not conform to the stipulation......”
“那个先生,这个我们只能和您说,咱们平台是有规定的,出了问题是要按照保险来赔偿的,您那个所谓的十倍赔偿要求,这真的不符合规定……”Has experienced the baptism of majorcompanies, Zhouresolutenowalreadynotbecausethisminor matterlost one's temper.
经历过了各大公司的洗礼,周毅现在早已经不会因为这点小事动怒了。
The platformstipulated,thisisinmanysituationsyoua few words that goes to the rights protection to meet.
平台规定,这是很多情况下你去维权都会遇到的一句话。Herestipulated that does not raise your stipulationquite the same asisillegal!
我们这里就是这么规定的,浑然不提你这规定是不是违法!By coincidence, Zhoumostis good atdoing, is the most earnestpoint, isyourstipulations.
偏巧,周某人最擅长做的,也就是最较真的一点,就是你们的规定。Whosaid that youstipulatedmustlisten, thatstipulatesright, cannotchange!
谁说你们规定了就得听,那规定不对,就得改!Oryoucanask the degree, after allflatteryellowandyousmallblueprevioustimeare the lying downspear/gun , the more haplessfellows, thatwas all right.
要不你可以问问程度,毕竟阿黄和你们小蓝上次属于躺枪的,哦还有一个更倒霉的家伙啊,那没事了。„Iaskedyou, wasyourplatformstipulatesin a big way, was the lawis big, doesn't the facemost basicprinciple of legality that yourmade the customer serviceknow? The high-ranklawis higher than the low-ranklaw, the speciallawis better than the common law, when can the stipulation of yourplatformdominateabove the law?”
“我问你,是你们平台规定大,还是法律大,你一个做客服的脸最基本的法律原则都不知道?上位法高于下位法,特殊法优于普通法,什么时候你们平台的规定都可以凌驾于法律之上了?”„Ifdefers toyourstipulations, whatthatalsodoes want the food safety lawto make?”
“如果都按照你们的规定,那还要食品安全法做什么?”Hears the opposite partyalsoto planto deceiveprobably, Zhouresolutehad saiddirectly: „Ok, youdo not need saying that Ialsoknow that youhave no power . Moreover the relations of thismatterandplatformare not big.”
听到对方好像还打算糊弄,周毅已经直接道:“好了,你不需要去说了,我也知道你没什么权力,而且这件事和平台的关系也没那么大。”„Iwill continueto report that pleasefeel relieved.”
“我会继续举报的,请你放心。”Then, Zhouresolutemade the telephone calldirectly, thisclosesyourcustomer servicetrifling thing, Ireported that is also the business of reporting.
说完,周毅直接挂了电话,这关你客服屁事,我举报也是举报的商家。Opens the scriptto have a look at the progress, had arrived atJingzhouGuangming DistrictMarketSupervision bureau.
打开小程序看看进度,果然,已经到了京州市光明区市场监管局。
The procedure/programis the sameprocedure/program, goes to the market regulationdepartment of Guangming Districtto reportdirectly, the advantage, candirectlysolve the problem, quick.
程序还是一样的程序,直接去光明区的市场监管部门举报,就有一个好处,可以直接的解决问题,很快。
The online reporting, youmustfirstwait forthismatterfrom the abovereportingplatform, nextarrives inGuangming Districtlayer by layer, thentakes overbyGuangming District.
网上举报嘛,你就得先等着这个事从上面的举报平台,一层一层下到光明区,然后再由光明区进行接手。Firstgoes toGrandmawillow the family/home, it is estimated thatendedis the telephone of supervisory department, orwas the telephone of thatboss.
先去柳奶奶家吧,估计完了就是监管部门的电话,或者是那个老板的电话了。Took something, onZhouresolute17buildings, soundedGrandmawillow the gate of family/home.
提上了一些东西,周毅上到了十七楼,敲响了柳奶奶家的门。Alsolookedwhile convenientnewneighbor in ownbuilding, since the opposite partymoves, has seenactuallysuchseveraltimes, probably the family of three, the noisehas no noiseactually.
顺便还看了看自己楼上的新邻居,自从对方搬来后倒是见过那么几次,好像是一家三口,噪音倒是没什么噪音。
The gateopened, Grandmawillowhas a looktowardoutside, immediatelysmiled: „Zhouresolute? Hurries, hurries.”
门开了,柳奶奶向着外面看看,顿时笑了:“周毅?赶紧进来,赶紧进来。”Zhouresolutecomes to have a lookcasually, immediatelydiscoveredsomebewilderedthings.
周毅进来随便看看,顿时发现了一些莫名其妙的东西。For examplewhatwaistband, for examplewhatshoe pad, somestrangemedicines, naturally, perhapsare the healthy products.
比如什么腰带,比如什么鞋垫,还有一些奇怪的药,当然,或许是保健品吧。Has a look on the sofaagain, a missstood, on the facehas the smile, isprevioustime in the elevatorhas seenthatmiss, looks atthissituation, probablywalkswithGrandmawillowunusualis near.
再看看沙发上,一个姑娘站了起来,脸上带着笑容,是上次在电梯里见到过的那个姑娘,看这情况,好像和柳奶奶走的非常近。„Comes, do belt/bringthesethingsdo, hurryto sit.”
“来就来吧,带这些东西干嘛,赶紧坐。”Grandmawillowsaid that pointed around miss saying: „ThisisWang Rui, isthat...... thatwhatcompany, letsmeexperiencetheirproduct.”
柳奶奶说完了又指着旁边的姑娘道:“这个是王瑞,是那个……那个什么公司的,来让我体验一下她们的产品。”„, Hello.”Zhouresoluteputs out a hand.
“哦,你好。”周毅伸出了手。Wang Ruialsorushesto put out a hand, be with smile on the face.
王瑞也赶忙伸出了手,面带笑容。„Does this week your of alwaysI hadn't had business I wouldn't have come, whatmatterhave?”Grandmawillowteased.
“你这周总是无事不登三宝殿啊,有什么事吗?”柳奶奶打趣道。Zhouresolutelooked atthatWang Rui, immediatelysaid: „This do not immediately start the heating, Iwantto ask where yourourheating feehands over, whatstandard?”
周毅看了看那个王瑞,随即说道:“这不是马上要开始供暖了嘛,我想问问您咱们的取暖费在哪里交,什么标准?”„, This, inourcommunitygoes outnear the left hand, probablyonekilometerplace, has the site of heatingcompany, youtake the certificate of titleto go tothereto bind, thencanhand overdirectly.”
“哦,这个啊,就在咱们小区出门左手边,大概一公里的地方,有个供热公司的站点,你拿着产权证书去那里绑定一下,然后就能直接交了。”„Standard, ourJingzhouis a standard, as before.”
“标准嘛,咱们京州都是一个标准,和以前一样。”Zhouresolutenods saying: „Thenon the line, thankedGrandmawillow.”
周毅点点头道:“那就行,谢谢了柳奶奶。”„Was right, Missking, whatcompany are youare coming?”
“诶对了,王小姐,你是什么公司来着?”Wang Ruihurries saying: „Ourcompanyappeals to heaven the company, the companymakesold people'ssomehealthy productsspecially, inyourfamily/homehasold person'swordsalsotousto introduce.”
王瑞赶紧说道:“我们公司叫天成公司,公司专门做老人们的一些保健品,您家里有老人的话也可以给我们介绍。”„Goodgood.”ZhouYizhengplannedto sayanything, cell phoneloud.
“哦好的好的。”周毅正打算说什么,手机又响了。„Grandmawillow, Ifirstwalked, youare busy.”
“那柳奶奶,我先走了,你们忙。”LeftGrandmawillow the family/home, Zhouresolutea littledoubt, thisWang Ruishouldbe the sale of thatanythingas if made by HeavenCorporation, sellshealthy producttype.
离开了柳奶奶家,周毅有点狐疑,这个王瑞应该就是那什么天成公司的销售吧,销售保健品这种。
The old personhealthy product, was known as that with the thing that the cosmeticscosmeceutical of womansamemakes money!
老人保健品,号称是和女人的化妆品保养品一样赚钱的东西!Firstanswers the telephone.
还是先接电话吧。„Heyhello/you good, isMr.Zhou, Iam the Guangming Districtmarketadministration, thenIaskyouto know the situation.”
“喂你好,是周先生吧,我是光明区市场监督管理局的,然后我找您了解一下情况。”
The speedis good, Zhouresolutesaid: „UnisI, youlookedwhatwantsto know?”
诶,速度还不错,周毅说道:“嗯是我,你看有什么想知道的呢?”„Mr.Zhou, threedays ago yousued a shopon12315scripts, said that ate the flyin the food of theirfamily/homewas right, then, myherelooked atyourevidence, only thenthatpicture, then this littleissue.”
“周先生,三天前您在12315小程序上投诉了一家店,说在他们家的饭里面吃出了苍蝇对吧,然后呢,我这边看您的证据只有那个照片,那么这就有点问题。”„Yourevidenceis not very ample, becausenowpurebyyourevidence, is unable to show that saidthisflyisin the foodithas, naturally, Iam not suspectingyouintentionally, butsaid,youris not proven, proofeffortnottooenough.”
“您的证据不够充分,因为现在就单纯以您的证据,无法证明说这个苍蝇就是饭里面本身有的,当然,我不是在怀疑您故意,而是说,您的证据不足,证明力度不太够。”Oppositelittleelder brothersaidis very polite, Zhouresolutealsosaidwas a little blurry, thatbeforehandweekrookiestoldhim, should not be worried that evidencewas enough.
对面的小哥说的很客气,周毅也被说的有点迷糊了,那之前周菜鸟告诉他,不要担心,那个证据就足够了。Moreoverthislittle whileZhouresolute is a little also curious, thatif so, the average personis unable inthisaspectrights protection.
而且这会儿周毅也有点好奇,那如果是这样的话,一般人根本无法在这方面维权吧。„Comrade, the meaning that youwait/etc, yousaidwasmyfoodopened, thenonly thenhadflythatpicture in was right, was the comrade, ourbyuniversalrationality, no onewas possibleto eat mealalsoshoots the opening a boxvideo, thatwas not realistic.”
“同志,你等等啊,你说的意思就是我那个饭打开了,然后只有在里面有苍蝇那张照片对吧,可是同志,咱们就以普遍理性而言,谁也不可能吃个饭还拍个开箱视频吧,那不现实。”„Moreoverin the family/homehas not installed the camera, evidence that thisyou said that Ithink that fewindividualscantake.”
“而且家里面也没有装摄像头,这个你说的证据,我认为没几个人能拿出来吧。”Initiallyhad not ascertainedwith the weekrookies, thereforeZhouresolutedoes not know that hadanythingto stipulatespecifically.
当初没有和周菜鸟问清楚,所以周毅不知道具体有什么规定。Butheuses the simplestlogicto understand that thismatter, does not feelrealistically.
但他用最朴素的逻辑来理解这个事,就觉得不现实。If is really this, thatwentthisdomainnot to have the meansrights protection, in the shopwas but actually good, currentlygenerally speakinghas the monitoring.
如果真的是这样,那外卖这个领域就没办法维权了,店里面倒还好,现在一般来说都有监控。„ThisissueIdo not have the means that Mr.Zhou, Imustsaywithyou, youlooked atyou, sincecansaythesewords, explained that youalsoknow a law, our know that whoadvocatedwhopresents evidence, youadvocated that saidin the food of opposite partyhas the fly, youmustproduceenoughevidenceto come.”
“这个问题我也没办法,周先生,我得和您说一下,您看您既然能说出这些话,就说明你也懂点法,咱们这个都知道的,谁主张谁举证,您主张说对方的饭里面有苍蝇,您得拿出足够的证据来。”What to dothis...... Zhouresolutedid not know.
这……周毅不知道咋办了。„Thatcomrade, youlooked that canfirstwait, Ialways felt notthis, orIask the attorneyfriendto ask that endedreturned the calltoyou?”
“那个同志,您看能不能先等等,我总感觉不是这样的,要不我去找个律师朋友问问吧,完了给您回电话可以吗?”Oppositelittleelder brothersilent, it is estimated thathas not thoughtZhouresolutewill say, butcomplied.
对面的小哥沉默了一下,估计是没想到周毅会这么说,不过还是答应了下来。Made the telephone call, ZhouresolutedialedsideDazhuang the telephonenonstop.
挂了电话,周毅马不停蹄地就拨通了方大状的电话。At this timewassideDazhuangwas certainly credible . Moreover the keywasZhouresolutealsowantsto clarifythisissue.
这个时候当然是方大状靠谱了,而且关键是周毅也想弄清楚这个问题。Saidreportingto bring a lawsuit, the legalway, the premises of thesemattersare the fixedevidence!
都说举报打官司,法律途径,这些事的前提都是固定证据!Whenaccording to the normal condition, the evidenceis not quite easyto be fixed, what to do?
那么按照正常情况,证据不太容易固定之时,怎么办呢?
Before sayingeats mealeach time, records the opening a boxvideo?
还是说每次吃个饭前都录个开箱视频?Thatis not really realistic.
那真的不现实。
The telephonedials, sideDazhuanghas not spoken, Zhouresolutehas opened the mouth saying: „sideDazhuang, paidconsultation.”
电话拨通,方大状还没说话呢,周毅已经开口道:“方大状,有偿咨询。”„Good, said the issue.”
“好,说问题。”Zhouresolutehurriedto say the beforehanddoubts, thenasked: „sideDazhuang, youalwayssaysbefore,whoadvocatedwhopresents evidence, what to dothenencounterssuchsituation should?”
周毅赶紧将之前的疑惑说了出来,然后问道:“方大状,你们之前总是说,谁主张谁举证,那么遇到这样的情况该咋办呢?”„Whoadvocatedwhopresents evidence, thisis the provision of civil procedure law.” A sideDazhuangface in law firmsaidwith ease: „But, did not mean that whomallcivil disputesmustuseto advocateprinciple that whopresents evidence.”
“谁主张谁举证,这是民事诉讼法的规定。”律所内的方大状一脸轻松道:“但是吧,并不是说所有的民事纠纷都必须使用谁主张谁举证的原则。”„Inlegalpractice, particularly the dispute of consumerandinseller, consumerinnaturalweakside, therefore the Supreme Courtalsohas the relatedjudicial interpretation.”
“在法律实践中,尤其是消费者和卖家的纠纷中,消费者处于天然的弱势方,所以最高法也有相关的司法解释。”„That is, whoadvocated after whopresents evidence, except otherwise stipulated by law.”
“那就是,谁主张谁举证之后,法律另有规定的除外。”„Howeverwein the lawsuitpresent evidence, similarlyhasmanyprinciples, for exampleconversion of onus probandiprinciple, for exampleonus probandibranch philosophywait/etc,”
“而我们在诉讼举证中,同样有着很多的原则,比如举证责任倒置原则,比如举证责任转移原则等等,”sideDazhuangstarted the relatedexplanation, Zhouresolutealsolistensis very earnest.
方大状开始了相关的解释,周毅也听的很认真。Really, hecontactsthesethings for the first time, thisletsthink the lawalso the heartfalls to the groundonsuchZhouthatis fluttering.
真的算起来,他还是第一次接触到这些东西,这让原本以为法律也就那样的周某人那颗飘着的心又落地了。
The law is very tedious, thisiswhymanyattorneyswill sayoneselfunderstand not many.
法律是真的很繁琐,这就是为什么很多律师都会说自己懂得不多。„Particularly the domain of consumer activism, ournewProtection of Consumer Rightshas the relevant provision, regardingsomedurable goodsoris the service, itsslight defectproofresponsibility, is suitable for the conversion of onus probandiprinciple.”
“尤其是消费者维权的领域,咱们新出台的消费者权益保护法里就有相关规定,对于一些耐用品或者是服务,其瑕疵证明责任,就适用举证责任倒置原则。”For exampleyoubuy a computer, ifthiscomputerpresented the slight defect, affectsto use, then the responsibilitydivisionpresented the dispute, the opposite partysaid that thisisyoumade.
比如你买一台电脑,如果这台电脑出现了瑕疵,影响使用,然后责任划分出现了争议,对方说这是你弄得。In such a case, youdo not needto show, on the contrary, needs the opposite partyto provethem, whensellsthiscomputertoyou, onthiscomputerdoes not havethisslight defect.
那么在这样的情况下,你不需要去证明,相反,需要对方去证明他们在给你卖这个电脑的时候,这电脑上没有这个瑕疵。Thisis the conversion of onus probandi.
这就是举证责任倒置。Likewise, the onus probandishifts is also the same.
同理,举证责任转移也是一样的。„Thisaspect, the Supreme Courthasabout the stipulations of tryingfooddrugsdispute caseapplicable legislationcertainissues , after consumer‚preliminaryproofharmandediblefoodorusedrugshascausal relation’, the produceranddistributor of foodanddrugsneedto show,itsharmdoes not conform to the quality standardto createbecause ofitsproduct.”
“这方面,最高法关于审理食品药品纠纷案件适用法律若干问题的规定中就有,消费者‘初步证明损害与食用食品或者使用药品存在因果关系’后,食品、药品的生产者、销售者就需要证明,其损害不是因其产品不符合质量标准造成。”
The volume...... Zhoufaintedagain.
额……周某人再次晕了。„The logical expressionis, putsin your case, youateininsidewere meeting the fly, ending the opposite partysaid that was notmade, thathe showed that thatflywas notmade, no matterintentionallyerror.”
“说人话就是,放你这个案子里,你在里面吃着遇到了苍蝇,完了对方说不是自己弄得,那就得他来证明,那苍蝇不是自己弄得,不管是故意还是过失。”Thisis the onus probandishift.
这就是举证责任转移。Cannotsay that is having the timetwo sides of disputeto break offmutuallypulls, either , eitherneither , neither, musthaveregulation that solves the problem, thisis the regulation.
不能说在发生纠纷的时候两边互相掰扯,公说公有理婆说婆有理,总得有个解决问题的章程,这就是章程。Why this stipulations, because the fooddrugsare very special, towhatsituation, you buy otherthingsspecially, the knowing fake and buying fakeendedasked for money likely is referred to asextorts!
为什么会有这规定,因为食品药品很特殊,特殊到什么地步,你买其他的东西,知假买假完了要钱很可能被认定为敲诈勒索!However the fooddrugsare exceptional, thissimilarlyin„stipulation”.
但是食品药品是例外的,这同样在“规定”内。In other words, regarding the fooddrugs, the knowing fake and buying fake, does not think that extorts!
也就是说,对于食品药品,知假买假,不认为是敲诈勒索!Opens a shopto sellto eat, is not always thatsimple, the fooddrugs, the relationswere too big.
开店卖吃的,从来都不是那么简单,食品药品,关系太大了。„Lineunderstood, Ifirsthung!”
“行明白了,那我先挂了!”MadesideDazhuang the telephone call, Zhouresolutehurriedto dialthatlittleelder brother'stelephone, all our under the lawto stipulate.
挂了方大状的电话,周毅赶紧拨通了那个小哥的电话,咱们一切都按照法律规定来。Yesterdayhas preparedin the family/hometo write for day, finallyhad/left an accident/surprise, solvedtothis afternoon, therefore the renewalwas short, butfortunately, thiswas5000characterbigchapters, todayshouldalso the chapter, endand othermeto lookto ask for leavetomorrow, explodedagain for twodaystoeveryone, made up.
昨天已经准备家里写一天的,结果出了点意外,一直到今天下午才解决,所以更新少了很多,不过还好吧,这是五千字大章,今天应该还有一章,完了等明天我看请个假,给大家再爆两天,补上。Hitsto enjoythanksto put downonechapter.
打赏感谢放下一章。Legaltheorythese, are the single opinion, discoveredafter the case of retrievalmanyconsumerdispute,somerulingwere suitable for the onus probandishifting, somewere not, the discretionary power, everyonehad a lookin any casefor the time being, butlawanythingreal.
法律理论这些,都是一家之言,经过检索很多消费者纠纷的案件发现,有的判决适用了举证责任转移,有的则不是,自由裁量权嘛,反正大家姑且看看,但是法条什么的都是真的。
( This chapterends)
(本章完)
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