Chapter 140 people were grasped, how you must! 第140章人都被抓了,你还要咋样！ Creak! 嘎吱！ The taxi stopped the entrances of four son shops, Zhou Yitui the hanger-on car(riage), felt that the head was a little sore. 出租车停到了四儿子店的门口,周毅推门下车,感觉脑瓜子有点疼。 This taxi master can talk, a while said that our Guangming District Bureau of Letters and Calls had the important matter, how a while also said the area leader how. 这出租车师傅太能侃了,一会儿说咱们光明区信访局发生了大事,一会儿又说区领导咋样咋样。 Said that side the inquiry, the area leader pointed at the nose to scold by the city leaders, this does not pull...... 说在信访那边,区领导被市领导指着鼻子骂,这不扯嘛…… Zhou resolute enters the shop, waited for good long while Manager ancient the hurrying approach saying: „Mr. Zhou, you came finally, I also think that you have no free time.” 周毅一进店,等了好半天的古经理赶忙迎上来道:“周先生,您总算来了,我还以为您没空呢。” „Here comes to invite, here invited.” “来这边请,这边请。” As before is post-sale that side work region, both sides sit down, Manager ancient already very warm booing one cup of tea. 依旧是售后那边的办公区域,双方坐下,古经理已经很热情倒好了一杯茶。 „Comes Mr. Zhou, this summer day heat, drinks one cup of cold tea, one after next fire.” “来周先生,这夏天天热,喝一杯凉茶,下下火。” Zhou resolute received the tea, without drinking, places on the table. 周毅接过茶,也没喝,就那么放在桌上。 These things truly can indicate your enthusiasms, but I want is not warm, how to solve the problem specifically! 这些事情确实能表明你们的热情,但我要的不是热情,是具体如何解决问题！ Sees Zhou resolute not to drink tea, Manager ancient complexion slightly one stiff, but said with a smile quickly: „Mr. Zhou, this we are also very sincere invite you to solve the problem today.” 见周毅没喝茶,古经理脸色稍微一僵,但还是很快笑道:“周先生,这个我们今天呢也是很有诚意的邀请您来解决问题。” „You looked that your car(riage) stops here, you also use inadequately, we truly also understood your mood, this in good condition put is hit.” “您看您的车停在这里,您也用不成,我们呢确实也理解您的心情,这好端端的放着就被撞了。” „Therefore I conducted the communication with our leadership, our leadership also report to apply with the above leader, currently finally has a result.” “所以我呢和我们的领导进行了沟通,我们的领导也和上面的领导汇报申请过,现在总算是有了个结果。” Zhou resolute maintains composure, in the coming out society mixes, the most basic words technique you must understand. 周毅不动声色,出来社会上混,最基本的话术你要了解。 No matter sells post-sale, would giving you to build him for your request, but various busy various tired situations. 不管销售还是售后,总会给你营造出一种他为了你的要求,而各种繁忙各种累的情况。 And will always raise unknowingly, that meaning is to let you know, you look, your condition, I must wear out, I had the sincerity, you must buy. 并且总是会在不经意间提起,那意思就是让你知道,你看吧,你一个条件,我就得跑断腿,我都这么有诚意了,你总得买吧。 ancient manager said that while is observing Zhou resolute the response, seeing the opposite party is still unemotional, immediately continues saying: 古经理一边说一边观察着周毅的反应,见对方依旧面无表情,随即继续说道: „Mr. Zhou, therefore, our leaders propose now such a solution, that is, free repairs a vehicle to you by our shop, then, delivers you three maintenance.” “周先生,所以现在呢,我们领导提出了这样的一个解决方案,那就是,由我们店里免费给你修车,然后呢,送你三次保养。” „Then, we help you shout that apprentice, consulted, making him compensate some of your cash, how did you look at this plan?” “然后呢,我们帮你把那个学徒喊来,进行协商,让他赔偿您一部分现金,您看这个方案如何？” This was the best solution that Manager ancient thought. 这是古经理想到的最佳解决方案了。 Your Mr. Zhou must repair a vehicle, good, we cultivate/repair free, we also deliver you to maintain, then you must compensate, ok, but this we do not compensate, must make that apprentice compensate. 你周先生要修车,好,我们免费修,我们还送你保养,然后你还要赔偿,也行,但是这个我们不赔偿,得让那个学徒赔。 In fact are many people who and four S shops have had to do to know, they will generally speaking not compensate your money, they will replace money with all kinds of services. 事实上很多和四s店打过交道的人都知道,他们一般来说不会赔你钱,他们会用各种各样的服务来代替钱。 For example the maintenance, gives the euphemistic name of a maintenance on how much money, we deliver you many maintenance, that was also equivalent loses money. 比如保养,美其名曰一次保养就多少钱,我们送你多少次保养,那也就相当于赔钱了。 Hears here, Zhou resolute opens the mouth to say for the first time: „Manager ancient, your has no sincerity probably as before.” 听到这里,周毅第一次开口道:“古经理,你们这样子好像依旧没什么诚意啊。” What? The smile of ancient manager stiffens again. 什么？古经理的笑容再次僵住。 „Mr. Zhou, our basically met your request, repairing a vehicle was also free, the compensation also compensates, but also delivers the maintenance, where isn't right?” “周先生,我们这基本上都满足了您的要求啊,修车也免费了,赔偿也赔,还送保养,还有哪里不对吗？” Zhou resolute shakes the head saying: „Manager ancient, my previous time said is very clear, my car(riage) was collided and damaged, that is I and relations of your four S shops!” 周毅摇摇头道:“古经理,我上次说的很清楚,我的车被撞坏,那是我和你们四s店的关系！” „Has anything between you and your staff, that is your matters, this order cannot certainly be confused, I am not possible and your staff produce anything to happen together.” “至于说你们和你们自己员工之间有什么,那是你们自己的事,这个顺序一定不能错乱,我是不可能和你们的员工产生什么交集的。” This is Zhou resolute must stress that a clear point, the car(riage) stops here, has an accident, no matter how I your staff how, I only look for you! 这是周毅必须要强调清楚的一点,车停在这里,出了事,我不管你们员工咋样咋样,我只找你！ You and your staff, in secret how you love how, that is your issues. 你和你的员工,你们私底下爱咋样咋样,那是你们自己的问题。 „But Mr. Zhou, he truly is the personal behavior......” “可是周先生,他确实是个人行为……” „Manager ancient, you if, if continued personal behavior these characters, I turned around to walk, we should walk what procedure/program to walk what procedure/program.” “古经理,你如果要是继续说个人行为这几个字,我转身就走,咱们该走什么程序走什么程序。” „Hits the worker, I do not want to say that I feel embarrassed your management, because others other industries the staff intentionally or the error causes the losses to the customer, is the company pays damages in advance.” “都是打工人,我也不想让人说我为难你一个办事的,人家别的行业因为员工故意或者过失给客户造成损失,都是公司先行赔付的。” „What's wrong, your four S shops specially is right?” “怎么了,就你们四s店特殊对不对？” Said these words, Zhou felt immediately oneself conscience a little feels sorry probably, this seemingly is a few words that before in wind often said. 说出了这句话,周某人顿时感觉自己的良心好像有点过意不去,这貌似是之前许于风经常挂在嘴边的一句话。 But you let alone, oneself listen is very uncomfortable, but said others, that was crisp...... 但你别说,自己听的时候很不爽,但是说别人了,那还是蛮爽的…… Is facing such words, Manager ancient obviously is not very good to deal. 面对着这样的话,古经理很明显不好应对。 „Mr. Zhou, I am not that meaning, I am...... that your meaning am, wants our company to compensate, yes, I whether to understand.” “周先生,我不是那个意思,我就是……那您的意思是,非要我们公司赔偿,是吧,我是不是可以这么理解。” The complexion of ancient manager a little changes slightly, no longer the beforehand enthusiasm, Zhou resolute also said very much indifferently: „No, you understand has the issue.” 古经理的脸色稍微有点变化,不复之前的热情,周毅也很淡然道:“不,你理解的有问题。” „It is not I wants your company to compensate, but is this money, he should compensate by your company!” “不是我非要你们公司赔偿,而是这个钱,他就应该由你们公司来赔偿！” „But we have delivered you to maintain three times......” “可是我们已经送您三次保养了……” „No, your maintenance I, to money on the line, we, I likes money directly.” “别,你们的保养我要不起,给钱就行,咱们直接一点,我这个人就是喜欢钱。” horse boss said that he does not like money, Zhou expressed oneself like money. 马老板说他不喜欢钱,周某人表示自己就喜欢钱。 Moreover four sons' maintenance repertoires are too many, simplest, reaching an agreement free maintenance, but really the start maintained told you, the free inside engine oil was not good, needs your good engine oil. 而且四儿子的保养套路太多,最简单的,说好免费保养,但是真的开始保养了就告诉你,免费里面的机油不好,需要你上好机油。 That good engine oil is not in the free meal, what to do, to take out money, finally in the end you will discover, free is most expensive. 那好机油不属于免费套餐里的,怎么办,掏钱呗,结果到头来你会发现,免费才是最贵的。 Might as well, said simply is many many spends to do directly. 还不如干脆一点,说是多少就多少直接花钱做呢。 Other for example the engine wash, except the carbon deposition, the engine oil Riga anything engine oil additive, that repertoire one after another, is your money. 其他比如发动机清洗,除积碳,机油里加什么机油添加剂,那一套又一套的套路,就是要你的钱。 ancient manager was silent, directly doing silent. 古经理沉默了,直接给干沉默了。 The opposite party look like treads horse stone in the latrine pit, is smelly and hard, but also the matter are many, has not seen this matter to compel! 对方就像是踏马的一块粪坑里的石头,又臭又硬,还事多,从来没见过这种事逼！ The key is this matter compels his many bb, mentioned sues sues, gtmd. 关键是这个事逼他不多bb,说起诉就起诉,gtmd。 Silent some little time, Manager ancient said that must go to ask for instructions the instruction with the leader. 沉默了好一会儿,古经理才说要去和领导请示请示。 Good long while asked for instructions, then told Zhou resolute, that did not deliver to maintain, lost money, 5000 Yuan. 好半天才请示回来,然后告诉了周毅,那就不送保养了,赔钱,五千元。 Zhou resolute naturally does not approve, new car, although the accident is not serious, but good and evil several hundred thousand car(riage)s, 5000, send the beggar. 周毅自然不认可,新车,虽然事故不严重,但是好歹几十万的车呢,五千块,打发叫花子啊。 Therefore Zhou opens mouth is 20,000! 于是周某人张嘴就是两万块！ Asked an outrageous price to fall to the ground to render back the money, as soon as finally Manager ancient listened to explode. 漫天要价落地还钱呗,结果古经理一听就炸了。 „Mr. Zhou, you if so, we do not discuss, you went directly, we had a look at the court to sentence many when the time comes.” ancient manager shakes the head to say directly. “周先生,你如果是这样的话,那我们还是别谈了,你直接去告吧,咱们看看到时候法院判多少。”古经理直接摇头道。 Therefore, he noticed that opposite Zhou nods quickly: 于是,他就看到对面的周某人很快点头: „Good, then sees on the court!” “好咧,那就法院见！” Said that turns around to set out to leave, this makes Manager compel again ignorant. 说罢转身就要起身离开,这让古经理再次懵逼。 Fog grass! You, I want to use such words, making you fall a price, your response...... 雾草！你这个人这是咋回事,我就想用这样的话,让你降一点价,你这反应…… If before, he does not come up to block absolutely, you walk, but also the court sees, whom frightens. 如果是之前,那他绝对不上去拦,你走呗,还法院见,吓唬谁呢。 However now, he does not dare to bet...... 但是现在,他不敢赌…… „Mr. Zhou, Mr. Zhou do not worry, since we started to discuss, that do not impulse, the price can also continue to discuss......” “周先生,周先生别着急嘛,咱们既然都开始谈了,那就不要冲动,价钱还可以继续谈的……” Said that while is urging Zhou resolute, makes the opposite party sit down with great difficulty. 一边说一边劝着周毅,好不容易才让对方重新坐下。 Then Manager ancient does not dare to say again anything „this was our bottom line” as well as „does not have the means were high” and so on words. 这下古经理也不敢再说什么“这就是我们的底线”以及“没办法再高”之类的话了。 He said this price is not their leaders can take responsibility, needs to report again. 他只是说这个价已经不是他们领导能做主了,需要再上报。 Zhou resolute expressed you to be optional, but suggested that do not report, you shout this to come the person who can take responsibility directly, your of province ran. 周毅表示你随意,不过建议你别上报了,你直接把能做主的人喊这来,也省的你一趟趟跑了。 Finally, runs after ancient manager did not know many, the price of this compensation is also comes to an arrangement. 终于,在古经理跑了不知道多少趟之后,这个赔偿的价也算是谈妥了。 „Mr. Zhou, 13,000, delivers three maintenance again, this is our bottom line, was impossible to give you more again!” “周先生,一万三,再送三次保养,这是我们的底线,不可能再给你更多了！” „On this price, you , to consider, you go casually!” “就这个价,您要是想告,那您随便去告吧！” The complexion of ancient manager is very not good, 古经理的脸色现在也很不好, Zhou resolute thinks probably, before coming, has chatted with side Dazhuang that expert friend, the opposite party said that probably is also 10,000 dollars. 周毅大概想了想,来之前和方大状那位内行朋友聊过,对方就说了,大概也就是一万来块钱。 Therefore nods saying: „Ok, but must sign the mediation agreement in the court when the time comes.” 所以点点头道:“可以,不过到时候要在法院签调解协议。” After all has put on record, walking the court mediation naturally is most credible. 毕竟已经立案了,走法院调解自然是最靠谱的。 Hears this, Manager ancient relaxes finally, does in four S shops post-sale for a long time, he has not met with the hard to deal with person. 听到这,古经理总算是松了口气,在四s店做售后这么长时间,他还从来没遇到过在和么难缠的人。 A word did not say that at earliest convenience must sue, the key he really sues! 一言不合就说要去起诉,关键他是真的起诉！ With these often said that „this matter has not ended” the person is completely different. 和那些动不动就放话说“这事没完”的人完全不一样。 Although had accumulated a lot of fires, but Manager ancient piled the smile reluctantly, stood to plan to shake hand , indicating that can solve the problem. 虽然已经积累了一肚子的火,但古经理还是勉强堆出了笑容,站起来打算握个手,表示能解决问题了。 However in the meantime, Zhou resolute said again: „Manager ancient, first do not worry, we said again traded my components matter.” 然而就在此时,周毅再次说道:“古经理,先别着急,我们再说说换了我零件的事。” ? ancient Manager hears word is startled: „Mr. Zhou, trades the components the matter, hasn't this passed?” 啊？古经理闻言一怔:“周先生,换零件的事,这不是已经过去了嘛？” „Moreover you said before, when the police found to be manager that relative, comes back your components, we can install free to you.” “而且您之前都说了,等警察找到任经理那个亲戚,将您的零件还回来,我们可以免费给您装上去。” „If you cannot wait, we can also deliver you two components.” “如果您等不及,我们也可以送您两个零件。” More than 10,000 compensated, components, regarding four S shops, so long as to cash, other things they do not earn. 一万多都赔了,零件而已,对于四s店来说,只要不是给现钱,其他的东西他们都是赚得。 „Mr. Zhou, I not am quite a little clear your meaning......” “周先生,我有点不太明白你的意思……” „Manager ancient, you are the manager to trade my components, but also came back to be all right? Isn't he your staff?” “古经理,你们任经理换我的零件,还回来就没事了？他不是你们的员工嘛？” Hears this, the face of Manager ancient sank directly. 听到这,古经理的脸直接沉了下来。 „Mr. Zhou, we have been really trying hard, positively solved the problem, but your , let our very difficult office.” “周先生,我们真的已经在努力,积极地解决问题了,但是您这样子,真的,让我们很难办。” „Is the components that the manager trades in secret, our leadership do not know.” “任经理是私下里换的零件,我们的领导都不知道。” „Your apprentices also drive out in secret, illuminates your view, your leadership do not know.” “那你们的学徒也是私下里开车出去的啊,照你的说法,你们的领导也不知道。” „But Mr. Zhou, you did not think that your was too a little greedy? The people grasped, how you must!” ancient manager could not bear finally, shouts there. “可是周先生,您不觉得您这样有点太贪心了吗？人都抓了,你还要怎么样！”古经理终于忍不住了,在那里喊道。 He is really tired of now thoroughly to front that person surnamed Zhou, what thing, drove your car(riage) to collide and damage, you must go to the court, good, lost money. 他现在对面前这个姓周的那人真的烦透了,什么玩意,开出去你的车撞坏了,你要去法院,好,赔钱。 You said that repairs a vehicle repairs a vehicle, you said that loses money loses money, finally now, trades the components the matter you also to look for us! 你说修车就修车,你说赔钱就赔钱,结果现在,换零件的事你还找我们！ The people had been grasped to sentence, finally you also want to ask for money now, you were fall in the square hole in the center to go. 人都已经被抓进去要判刑了,结果你现在还想要钱,你这是掉钱眼里去了吧。 „How I must, I want you to compensate, was the managers to trade my components, my was a new car!” “我要怎样,我要你们赔偿啊,任经理都可以换我的零件了,我这可是新车！” Zhou resolute also does not yield an inch saying: „These components do not inspect unable to inspect carefully according to the truth.” 周毅同样寸步不让道:“这些零件按道理来说不仔细检查是检查不出来的。” „My front several maintenance will not go to manage this components, that had an accident because of this components by some chance, who is responsible , can you be responsible for?” “我前面几次保养根本不会去管这零件,那万一因为这零件而出事了,谁负责,你能负责吗？” This is also behind Zhou resolute thinks that of that vice- factory fortunately, after all is also actually new. 这也是周毅后面才想到的,那个副厂的件其实还好,毕竟也是新的。 How long however that used not to know, traded the components that from other vehicle, that was too much. 但是那个用了不知道多久,从别的车上换下来的零件,那就有点过分了。 Front maintenance time will not definitely pay attention. 前面保养的时候肯定不会注意。 „It is not, I said that your how this, thought our company owes you right, was blackmails this sum of money to get rich?” “不是,我说你这个人怎么这样,是觉得我们公司欠你的是吗,是讹完了这笔钱就能发财是吗？” „Was endless!” “没完没了了！” The sound that ancient manager shouted was a little loud, work region little while person were also many, ran over by some quick people the persuasion. 古经理喊的声音有点大,办公区域这会儿人也不少,是以很快就有人跑过来劝说。 „What's the matter old ancient, you first do not shout.” “咋回事啊老古,你先别喊。” Some were also the post-sale customer also to walk to watch the fun, in fact post-sale here will have the situation of quarrelling frequently. 还有一些同样来做售后的客户也走了过来看热闹,事实上售后这里经常会发生吵架的情况。 ancient manager is pointing at Zhou Yidao: „The compensation that he, front reaches an agreement, has deferred to his request to manage completely, finally turns the head to ask for money!” 古经理指着周毅道:“就他,前面说好的赔偿,都已经完全按照他的要求办了,结果转头就又要钱！” „I did the post-sale so many years, but also ran into you such corrupt person for the first time, how the place, without this money you could not live is how!” “我干售后这么多年了,还第一次遇到你这么贪的人,咋地,没这钱你就过不了日子是咋的！” One group of people looked to Zhou resolute, the complexion varied. 一群人都看向了周毅,脸色各异。 Zhou resolute deep breath one breath, why he does not know, now these companies or individual, why always felt, so long as makes them lose money, that blackmails them? 周毅深呼吸一口气,他也不知道为什么,现在这些公司或者个人,为什么老感觉只要让他们赔钱,那就是讹他们呢？ „Manager ancient, we spoke to speak the evidence, obviously was two matters, twice compensated, did you only compensate to deceive one time?” “古经理,咱们说话要讲证据,明明是两件事,两次赔偿,你只赔偿一次就想糊弄过去？” „What is I asks for money, this is I should result, why I cannot want!” “什么叫我又要钱,这是我该得的,我凭什么不能要！” Saw with own eyes that both sides must quarrel, hurries some people to pull away ancient manager, after all post-sale, quarrelled other to see did not move. 眼见双方要吵起来,赶紧有人把古经理拉开,毕竟是在售后这边,吵起来让其他人看到了不调好。 Some people go forward to say with Zhou resolute: „Mister, first do not worry, you matter told me, Manager ancient this is also thinking earlier solved the problem.” 有人上前和周毅说道:“先生,您先不要着急,您吧事情告诉我,古经理这也是想着早点解决问题。” „Since is thinking earlier solves the problem, that a little sincerity , let alone I hit the worker awkwardly, you shouted your leaders, this matter you could not take responsibility.” “既然想着早点解决问题,那就有点诚意,还有,也别说我为难打工人,你把你们领导喊出来,这事你做不了主。” Front young people hears word arrives at side, probably telephones. 面前的年轻人闻言走到旁边,好像是去打电话。 No will then come back saying: „This...... we lead should in busy, you look at this mister, or do you first wait?” 没一会便回来道:“这个……我们领导应该是在忙的,你看这样吧先生,要不你先等等？” Zhou Yiwen happily chatted, thinks saying: „Does not use, I thought that do not chat, you looked that your post-sale managers must scold me, the leadership does not have the time, that is all right, can understand.” 周毅闻言笑了,想了想道:“不用了,我觉得还是别聊了,你看你们这售后经理要骂我,领导也没时间,那没事,都能理解。” Then, Zhou resolute turns around to leave, since your here does not have the means solution, that can solve the problem person there. 说罢,周毅转身离开,既然你这里没办法解决,那就能解决问题的人那里。 First is the manufacturer sues, before Zhou resolute, finds from side Dazhuang there, the guest sues regarding the lethality of joint capital as well as luxury brand is big, specifically involves anything to return to the advantage amount probably. 先是厂商投诉,周毅之前也从方大状那里了解到,客诉对于合资以及豪华品牌的杀伤力还是蛮大的,具体好像涉及到什么返利数额。 He is no matter these, how should sue in any case how sue. 他是不管这些,反正该怎么投诉怎么投诉。 Dials the telephone, according to the direction, supplied the concrete shops as well as other information wait/etc, and Zhou resolute also explained, oneself here has the substantial evidence to show. 拨通电话,按照指引,提供了具体的门店以及其他的信息等等,并且周毅也说明,自己这里有着充足的证据可以证明。 Has anything also compared with the notice of case registration that the police station give have the proof effort. 有什么还要比派出所给的立案通知书更加有证明力度呢。 The manufacturers sue, quick Zhou resolute hurries to the market management bureau, the consumer protection branch that he must correspond sues. 厂商投诉完,很快周毅又赶去市场管理局,他要去对应的消费者权益保护科进行投诉。 Why regarding does not telephone directly or the online suit, the reason is also very simple, you make these phone calls, they also send layer upon layer, sending the corresponding basic unit to conduct investigation processing. 至于说为什么不直接打电话或者网上投诉,原因也很简单,你打这些电话,他们也是层层派下来,派到相应的基层进行调查处理的。 Not to mention may also appear kicks the situation of rubber ball. 更不用说还有可能出现一些踢皮球的情况。 Therefore , like this might as well, goes to the supervision bureau of location to sue simply directly, on the spot, face-to-face sues! 所以说,这样子还不如干脆点,直接去所在地的监管局进行投诉,现场,面对面的进行投诉！ Before him chooses goes to the taxation department real-name reporting to be the same directly. 正如同他之前选择直接去税务部门实名举报一样。 Point-to-point, simple simply! 点对点,简单干脆！ Today share first, thank red child that liked playing with fire, a stuttering lemon, what request, book friend 2022, antiquity civil official health/guard Guanzhu, book friend Mr. 2021 , z, dark night Wang Chao, Makoto Itou this city fat cat story, Slncar teased the netizen is happier, thank hitting of these brothers to enjoy. 今日份的第一更,感谢爱玩火的红孩儿,一口吃柠檬啊,啊尔何求,书友2022,上古文官卫馆主,书友2021,z先生,暗夜王超,伊藤诚本城肥猫物语,Slncar逗比网友欢乐多,感谢这些兄弟们的打赏。 ( This chapter ends) (本章完)